Privacy Policy

Last Updated: 21 December 2025

Daisy’D Limited is committed to protecting your personal data and respecting your privacy. This privacy policy explains how we collect, use, and share your personal data when you use our website and services.

1. Data Collection and Use

We collect and process personal data about you when you use our website or services. This may include:

Personal information you provide: Name, email address, phone number, payment information, property address, and photos or videos of your property taken by our employees before and after service.
Other data you provide: Feedback, comments, or any other information you voluntarily share.
Automatically collected information: IP address, browser type, operating system, device information, demographic data, and other data about your interests and preferences.

We use this data to:

Provide and improve our services
Communicate with you
Personalize your experience on our website
Comply with legal and regulatory obligations

We do not sell or rent your personal data to third parties for marketing purposes.

2. Data Sharing and Disclosure

We may share your personal data in the following cases:

Service providers and business partners: e.g., payment processors or IT service providers, who are contractually obligated to protect your data.
Legal obligations: If required by law, court order, or subpoena.
Protection of rights and safety: If necessary to protect Daisy’D Limited, our customers, or others from serious threats to life, health, safety, or crime prevention.
Business transactions: In the event of a merger, acquisition, or sale of assets, we may transfer your data to the relevant third party while taking steps to protect your privacy.

3. Data Security and Retention

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, use, disclosure, or destruction.

Security measures: Encryption and other technologies, regularly reviewed and updated
Retention: Data is kept only as long as necessary to provide our services, comply with legal requirements, and resolve disputes
Data breaches: If a breach poses a risk to your rights or freedoms, we will notify you and the relevant authorities promptly in accordance with applicable laws

4. Your Rights

Under the GDPR, you have rights regarding your personal data:

Access: Request a copy of your personal data and information about how it is used
Correction: Request that inaccurate or incomplete data be updated
Erasure: Request deletion of personal data in certain circumstances
Restriction: Request that processing be limited under certain conditions
Objection: Object to processing for specific purposes, such as marketing
Data portability: Receive your data in a structured, commonly used, machine-readable format and request its transfer to another controller

To exercise your rights, contact us at daisyd.cleaningservice@gmail.com. We may request additional information to verify your identity. Requests may be declined if they are unfounded, excessive, or risk the rights of others.

5. Changes to This Policy

We may update this policy to reflect changes in our practices or legal requirements.

Updates will be posted on this page
Significant changes may be communicated by email or website notification
Continued use of our website or services after changes indicates acceptance of the revised policy

If you disagree with any changes, you should stop using our website and services and exercise your rights as described above.

6. Contact Us

For questions, concerns, or to exercise your rights:

Email: daisyd.cleaningservice@gmail.com
Mail: Daisy’D Limited, 36B Curzon Road, London, United Kingdom, N10 2RA

You may also lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/

Thank you for choosing Daisy’D Limited. We value your trust and are committed to protecting your personal data while providing exceptional cleaning services.